Returns & Exchanges
We want you to love every piece you purchase from Ovira, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and tagged items. Our goal is to ensure your shopping experience is as seamless as your style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.